What we collect, and what we don’t.

Introduction

The Summit Club (“The Summit Club,” “we,” “us,” or “our”) is operated by Sheer Bliss Holdings LLC, a Colorado limited liability company. This Privacy Policy explains what information we collect when you visit our studio or café, use our website or booking app, book classes, purchase memberships, packs, or retail, or communicate with us, how we use that information, and the choices you have.

By using our services, booking a class, or giving us your information, you agree to the practices described in this policy.

What we collect

Information you give us directly

• Contact details: your name, email address, phone number, and mailing address.
• Account details: your login credentials, profile information, and preferences.
• Payment details: the payment method you put on file and your purchase history for memberships, class packs, drop-ins, privates, retail, and café items. Payments are processed by our third-party payment processors; we do not store full card numbers on our own systems.
• Booking and attendance: classes you reserve, attend, cancel, waitlist, or no-show, and your membership, pack, or guest pass status.
• Health and fitness information you choose to share: for example, injuries, surgeries, medical conditions, or pregnancy that you tell us about at intake, on a Prenatal Addendum, or to our instructors so we can offer safe modifications.
• Signed agreements, including the Participant Agreement, Prenatal Addendum, and Minor Participant Agreement, and the choices you make on them, such as your photography opt-out.
• Parent or guardian information, if you are under 18.
• Guest information, such as the name and email of a guest you bring on a guest pass.
• Communications: messages, survey responses, and feedback you send to us.
• Mobile phone number and text message consent, if you opt in to receive text messages from us.

Information we collect automatically

• Device and usage information when you use our website or app, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit.
• Cookies and similar technologies that help our website and booking tools work and help us understand how they are used.

Photos and video

• We photograph and film in the studio for marketing. We never photograph or film in restrooms or changing areas. See Photography for how to opt out.

Information from other sources

• Information from our booking and studio management platform and our payment processors.
• Information from social media platforms when you interact with our accounts.
• Referral information, if a friend or member refers you.

How we use it

• Create and manage your account, memberships, packs, and guest passes.
• Book classes, manage waitlists, and track attendance, cancellations, and no-shows.
• Process payments, recurring membership billing, fees, refunds, and freezes.
• Provide safe and appropriate instruction, including modifications based on the health information you share.
• Send transactional messages such as booking confirmations, class reminders, waitlist notifications, schedule changes, billing notices, and safety messages.
• Send marketing and promotional emails and texts, only where you have opted in or where permitted by law.
• Use photos and video for marketing, unless you have opted out.
• Respond to your questions and requests.
• Operate, maintain, secure, and improve our studio, website, app, and services.
• Prevent fraud and enforce our policies and agreements.
• Comply with legal obligations.

Text messaging and mobile information

If you provide your mobile phone number and opt in, The Summit Club may send you text messages, such as booking confirmations, class reminders, waitlist notifications, schedule changes, billing notices, and, if you agree, promotions and studio news.

• Consent: consent to receive text messages is not a condition of purchase. You may opt in through our website, our booking app, or at the studio.
• Message frequency: message frequency varies.
• Costs: message and data rates may apply.
• Opt out: reply STOP to any text message. After you opt out, we may send one final message confirming your request.
• Help: reply HELP for assistance, or email hello@thesummitclub.studio.

How we share it

We do not sell your personal information. We share it only in the following limited ways:

• Service providers: companies that help us run our business, such as our booking and studio management platform, payment processors, email and text messaging providers, website hosting, and analytics providers. They may use your information only to perform services for us and are required to protect it.
• Legal and safety reasons: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of The Summit Club, our members, or others.
• Business transfers: if our business is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction, subject to this policy.
• With your consent: in other situations where you have given us permission.

As stated above, mobile information and text message opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

Cookies and analytics

Our website and booking tools may use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect how some features work.

Photography and your choices

• You can opt out of being photographed or filmed at any time. Check the box on your agreement, tell the front desk, or tell your instructor before class.
• We never photograph or film in restrooms or changing areas.

Retention and security

How long we keep it

• We keep your information for as long as your account is active or as needed to provide our services, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

How we protect it

• We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• Access and updates: you can review and update your account information in your account or by contacting us.
• Deletion: you may ask us to delete your personal information, subject to legal and business record-keeping requirements.
• Marketing emails: use the unsubscribe link in any marketing email.
• Text messages: reply STOP to any text message.
• Other rights: depending on where you live, you may have additional rights under applicable law, such as the right to know, correct, or delete your personal information. To make a request, contact us using the details below.

Children’s privacy

Group classes are open to ages 16 and up. Anyone under 18 needs a parent or guardian to complete the Minor Participant Agreement, and we collect information about minors only through that parent or guardian. Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, please contact us and we will delete it.

Third-party links, changes, and contact

Third-party links

• Our website or social media may link to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies.

Changes to this policy

• We may update this Privacy Policy from time to time. When we do, we will update the version and date above. Your continued use of our services after changes are posted means you accept the updated policy.

Contact

The Summit Club
204 Basalt Center Circle, Unit A
Basalt, Colorado 81621
hello@thesummitclub.studio

The Summit Club is operated by Sheer Bliss Holdings LLC, a Colorado limited liability company.